At Lanka Bell, we offer you a complete international communication solution so that, all your business requirements to stay in touch with the rest of world will be just a simplified connectivity solution.

Our International Communication Services include:

Lanka Bell’s initiative in partnering with FLAG Telecom [Reliance Telecom – India], has provided a second option when it comes to international fibre optic connectivity to the business community in Sri Lanka. Through this cable, IPLC clients have gained an enormous value proposition by having a second carrier when connecting globally.

Lanka Bell’s IPLC provides a dedicated, end-to-end digital link that runs from a location in Sri Lanka to any international location. Lanka Bell offers speeds suitable for your business requirements and ensures quality & service through our Network Operation Centres (NOCs) in four continents worldwide.

With the help of IPLC, organizations can constantly exchange large volumes of data, voice, video, facsimile or even a combination of these data formats, between multiple points.

The service is available at a range of speeds from 1.5 Mbps / 2 Mbps up to 10 Gbps dependent upon location.  It is implemented with a backup traffic path by default; to ensure continuity of traffic delivery should an interruption occur to your primary route.

Key Service Features

• Standards based, SDH network implementation and service delivery
• Full- (or half-) circuit, dedicated connectivity between key international cities, with a protection path in the event of failure
• Full support for transport of SONET signals
• Optional extension of the service to your sites in the same country or to another country not served directly by one of our PoPs, via our metro rings or local tails
• Tailored network solutions for carriers to meet specialised or complex carrier requirements
• Rapid provisioning
• A one-stop-shop service for delivery to liberalised markets (ordering, provisioning, billing and customer care)
• Competitive pricing with standard lease terms from one week up to five years
• 24-hour-a-day, 7-day-a-week customer service
• Single currency, single bill rendered in country

Key Benefits

• The service offers ubiquitous delivery for all types of communication application.
• Competitive connectivity into both major traditional business centres, plus many regulated and high-growth communication markets.
• We offer world-class network quality and reliability, supported by a long pedigree of service with the world’s carrier community and a meaningful service level guarantee.  The further provision of protected network paths as a standard MBS feature provides enhanced assurances.
• We offer one-stop-shop delivery into liberalised markets, and are able to facilitate connectivity into tightly regulated markets.

We offer significant flexibility in our commercial terms and can get your connections up and running quickly.

As one of the pioneers in the ISP sector in Sri Lanka, our aptitude towards the customer needs has enabled us to provide an unmatched service in internet bandwidth perspective.

Every other organisation in our market sector requires some level of additional Internet access to complement their peering connections, and/or inter-continental managed IP connectivity to enable high-quality content delivery.  Lanka Bell with its partner Flag Telecom [Reliance Telecom – India] is able to leverage its unique geographic coverage, MPLS/IP networking capability and extensive ISP relationships worldwide to address these requirements and bring you a differentiated Internet access service.

Internet Features

• Traffic routed through both trans-Pacific and trans- Atlantic routes
• Directly connected to a host of Upstream Providers which includes all major Tier 1 providers in respective regions

Services offered

• Dedicated Internet Access (1:1)
• Shared Internet Access (1:x)
• Speeds offered – 512kbps, E1, DS3, STM1

Customer Support Services

• 24 x 7 Technical Helpdesk with Network Monitoring Services.
• A supreme level of service Guaranteed
• Premium Dedicated Service levels for premium customers

By continuous enhancement in marketing efforts and service quality over years and through cooperation with major telecommunication operators over the world, “Lanka Bell” provides wholesale IDD services to the local telecommunication market as well as for global operators who want to connect to Sri Lanka. This operation is carried out successfully by routing all IDD traffic via the FLAG Cable thus giving the end user quality of service.

Lanka Bell has also carried out various retail IDD services and products, like IDD calling service, Dial 15 IDD services, in order to fulfill different market needs.