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The days of dial up are history! Switch to the fast lane with Bell Broadband.We`re talking about the real internet experience – unlimited downloads, videoclips, online gaming, movies, music, chat, e-mail… it`s everything you`ll ever want from the internet at speeds that`ll throw you off your chair!

And what will all this cost? Bell Broadband brings you unlimited connectivity at a surprisingly economical fixed monthly rate, so no more skyrocketing phone bills either.

With up to 10 megabytes* per second,the world is yours to discover!

What is Broadband?
Broadband is the most popular mode of internet access ,as a result of fast growing wireless connecting capabilities of WiMax, without the hassel of cables and wires.

How can I get connected?
All you have to do is call 5375375 & request a Bell Broadband connection. Our trained technicians will come over and install it for you and you`ll be connected in next to no time!

What will I get?
Multiple users will require a modem which could be purchased. Your Broadband connection consists of an antenna and an indoor unit that connects directly to your computer.

What kind of packages are available?
We have a selection of packages according to the bandwidth usage. Following are the details of the packages available.
Broad Band
Internet Packages
Download/Upload Connection 
Fees Rs
Monthly 
Rental Rs
Free Usage Contract Period 
(Commitment)
Package 1 512kbps/128kbps 7,900 2,000 Unlimited 2 Year
Package 2 1 Mbps/256kbps 2,900 3,000 Unlimited 1 Year
Package 3 2 Mbps/ 512kbps Dynamic 2,900 5,500 Unlimited 1 Year
Package 4 2 Mbps/512kbps Static 2,900 8,500 Unlimited 1 Year
* The above charges are exclusive of taxes.

Coverage Map
We have covered majority of the island and still expanding the Broadband Network Coverage. For a detailed map, click here.

Are there any video tutorials which I could get guidelines from when it comes for configuration?
In order for our valued customers to configure their Broadband connections, a sequence of video tutorials are available online.
Browse through the following video-based guidelines. (Requires Adobe Flash Player installed)

- How to create a Broadband connection
- How to configure Broadband router
- How to configure Email account

How do I get more information?
We have provided many options for our valued customers to get further information about the service they desire. You can either simply dial 0115-375375 or drop us an email at bellcare@mail.lankabell.com or chat with an online representative, Live.

As the Broadband Internet is a shared bandwidth service, actual speeds may be slower and vary due to many factors including Network traffic utilization and end user website traffic and Hardware / Software configurations with Applications.